Aged Care

Aged Care services in the Northern Territory

Compassionate, professional support to help older Territorians live independently and with dignity — in their own home and community.

Trilogy Care logo

Proud Partner

Working with Trilogy Care

Safe Hands NT is proud to work alongside Trilogy Care, a leading aged-care service provider in Australia. Together, we help participants take greater control of their supports — combining Trilogy Care's expert plan management with our hands-on, person-centred aged care services on the ground in the Northern Territory.

Learn about Trilogy Care

Our approach

Care that puts you first

At Safe Hands NT, we understand that getting older can bring new challenges. Our aged care services are designed to support you or your loved one to stay connected, comfortable, and in control — with no lock-in contracts and no exit fees.

No lock-in contracts
No exit fees
24/7 support available
Personalised care plans
Aged care support worker with elderly client

What we offer

Our aged care services

Daily tasks and life skills

Daily tasks and life skills

We assist with everyday activities including personal care, meal preparation, medication reminders, and household tasks — helping you maintain your independence at home.

  • Personal care and hygiene
  • Meal preparation and nutrition
  • Medication reminders
  • Household tasks and cleaning
  • Laundry and home maintenance
Community nursing care

Community nursing care

Our qualified nursing staff provide professional health support in the comfort of your own home, coordinating with your GP and other health professionals to keep you well.

  • Wound care and dressing changes
  • Health monitoring and assessments
  • Coordination with GPs and specialists
  • Chronic condition management
  • Post-hospital recovery support
Support coordination

Support coordination

Our experienced support coordinators help you understand and make the most of your aged care funding. We work alongside you to connect with the right services, navigate the system, and build a care plan that truly reflects your goals.

  • Understanding your Home Care Package or CHSP funding
  • Connecting you with the right service providers
  • Coordinating care across multiple supports
  • Reviewing and adjusting your care plan over time
  • Liaising with My Aged Care and other agencies
Community access and social participation

Community access and social participation

Staying connected to your community is vital for wellbeing. We support you to attend appointments, social events, and activities that bring joy and purpose to your life.

  • Transport to appointments and outings
  • Social group activities and events
  • Shopping and errands
  • Recreational activities
  • Companionship and social connection

Eligibility

Am I eligible for Aged Care?

Aged Care services in Australia are funded by the Australian Government and are available to older Australians who need support. Eligibility is assessed through My Aged Care.

1

Register with My Aged Care

Contact My Aged Care on 1800 200 422 or visit myagedcare.gov.au to register and request an assessment.

2

Receive an assessment

An assessor will visit you at home to understand your needs and determine what level of support is right for you.

3

Receive your approval letter

Once approved, you'll receive a letter confirming your eligibility and the type of funding package you qualify for.

4

Choose Safe Hands NT

You have the right to choose your own provider. Contact us and we'll work with you to build a personalised care plan.

For more information on eligibility, visit myagedcare.gov.au or call My Aged Care on 1800 200 422.

Funding

How is Aged Care funded?

The Australian Government funds aged care through several programs. The right one for you depends on your needs and circumstances.

Home Care Packages

Funding packages (Level 1–4) for people who need ongoing support to live at home. You choose how your package is spent.

Commonwealth Home Support Programme (CHSP)

Entry-level support for older Australians who need a small amount of help to stay independent at home.

Short-Term Restorative Care

Short-term support to help you regain or maintain your independence after illness, injury, or a period of decline.

Ready to get started?

Book a free 30-minute Aged Care Eligibility & Services consultation, or give us a call — we're happy to answer any questions.